At Potteries Heavy Haulage, our Management Systems are accredited against the ISO 9001:2015 standards, giving our customers the peace of mind that our services have been thoroughly audited by external bodies.
Furthermore, our accreditations are a testament to our commitment to providing the best service possible for each and every customer.
A selection of our accreditations include:
NQA-ISO 9001:2015 (UKAS)
NQA - a leading independent provider of environmental simulation testing, inspection and certification services - provides accredited certification to organisations to help them perform better in quality, environment, energy, sustainability and health and safety management. Potteries has received the ISO 9001:2015 accreditation in recognition of our management system standards. View the certification here:
The Road Haulage Association (RHA)
A member of The Road Haulage Association since February 2006, this accreditation certifies that Potteries is a member of the RHA, the only UK trade association dedicated to companies who move freight by road. The RHA ensures that the road haulage profession is efficient, responsive and safe for all, so Potteries is proud to be a member of the association. View our RHA Certificate here:
RHA Conditions of Carriage
As outlined by The Road Haulage Association, PHH - in acceptance of their Conditions of Carriage - have a duty of care to each and every one of our customers, and must deliver a service in keeping with the RHA's expectations. You can read the RHA's Conditions of Carriage policy in full here:
The Freight Transport Association (FTA)
PHH has been a member of The Freight Transport Association since 2009, a trade association dedicated to the safe, sustainable and efficient movement of goods by road, rail, sea and air. In keeping with the FTA's motto (Be connected, be compliant, be confident), Potteries enjoys an open partnership with the Freight Transport Assocation - Click below to view our FTA certificate:
Contract for the International Carriage of Goods by Road (CMR) Conditions
As part of our due diligence, we ensure Potteries follows all necessary protocols and conditions set out in the Contract for the International Carriage of Goods by Road to ensure the safe delivery of all haulage across the UK and Europe.
As well as accreditations given by professional bodies, Potteries also ensures we maintain the highest quality internally, which is why we are consistently measured against the high standards we set for ourselves.
We have a number of statements that form the basis of our service offering - to show our commitment to transparency, we have made our internal statements regarding Health and Safety, Quality and Environment available to our customers, giving you the peace of mind that Potteries is dedicated to delivering the best possible service across all areas of our business.
Quality Policy Statement
Potteries' Quality Policy Statement is in place to ensure we are the best that we can be - we are committed to maintaining a consistently high level of service to all customers, so we have put a carefully defined quality management system in place that's compliant with the current requirements outlined in ISO 9001:2015. Click here for more details about our Quality Policy Statement
Health & Safety Policy Statement
At Potteries, we ensure that all our business operations are in line with our extensive Health and Safety regulations. We ensure each and every member of staff is fully trained in their field, and we conduct due diligence to ensure our commitment to Health and Safety is upheld at all times. For more details on Potteries' Health and Safety statement, click here:
Environmental Policy Statement
At Potteries, it's not only important to deliver our customers' haulage efficiently, but we want to make sure we're environmentally friendly, too. For this reason, our Environmental Policy was designed to ensure Potteries is operating as effectively as possible in terms of our carbon footprint, whether in the office or on the road. Read more about our environmental commitments here: